in South Tyrol
We feel comfortable about opening the doors to our Family Home Alpenhof on 4 July and are fully prepared. Here is the most important information for ensuring your family holiday with us is a safe one:
Mission “spick and span”!
Naturally, cleanliness and hygiene are essential in a family home. This is nothing new for us... nevertheless for the coming season we have once again upgraded our systems: for example with hand sanitiser dispensers in all public areas and a brand new ozone generator for air purification in the buffet area and restaurant. And our continual “spick and span” tours of the building are enough to scare any virus away...
Even though we would prefer to give you a smile without covering our faces, for safety reasons we will be wearing protective masks and visors wherever recommended or required. In addition, we are currently out and about with our tape measures and taking all of the precautions needed to ensure that the recommended safe distances can be maintained within the building - whilst making sure that everyone can still get around with ease.
Playing it safe together...
We are neither virologists nor soothsayers - but we are well informed and are following developments closely! Our employees are highly trained and know exactly what they need to do to keep our holiday environment safe. Moreover, upon check-in, all of our guests will be given a brief introduction to the most important rules of conduct for mixing safely in the hotel.
Plenty of room!
We have taken careful measurements – there is enough space in our Family Home! For freedom, frolics, games and letting off steam. Especially outside in the two giant adventure playgrounds - or on the spacious sun terrace.
Simply take a deep breath...
Take a deep breath. Wise advice, which in times like these especially, will be worth remembering. With good reason! We are positive that a daily dose of fresh mountain air is always a good thing! Thankfully, in Maranza fresh air is abundant... and our Family Home is constantly supplied with healthy fresh air through our ventilation system.
To the giant wave slide!
Good news for all wave slide champions: we have it on good authority that corona viruses are afraid of giant slides. Okaaay, we know that’s nonsense! Nevertheless, there is no reason why the slide cannot be used provided that we keep to the minimum distances. So, dear dads, don’t forget your swimming trunks! ;)
Mountains, adventures in nature, freedom...
The simplest things, such as going out and being able to move freely, have suddenly taken on a whole new meaning for us. So, off you go – the mountains, fragrant alpine meadows and sunny pastures in our lovely holiday region are just waiting to be discovered! And happily, squirrels, marmots and the rest are not at risk from the coronavirus...
And what about our usual all-around carefree service?
We have to admit, a crystal ball or at least a little magic dust would be very useful here. We are currently still checking what our options are in terms of childcare. Of course, we will do our best to be able to continue to offer all of our usual services – even if in a different way. That applies to the entire swimming and spa complex too.
What if we can’t make it?
Border’s closed? Quarantine directive? At least you shouldn’t need to worry about that! We have relaxed our cancellation terms: All existing and new bookings for summer and autumn 2020 may, in the event that travel restrictions are reintroduced, be cancelled free of charge up to 7 days before your planned arrival date.
Travelling safely in South Tyrol
South Tyrol has begun a new, safe daily routine. You can find regularly updated and official replies to every important question about your next holiday in South Tyrol here.
Freedom is made of courage. And optimism.
Everything will be fine!